eChat Setup in Mozilla Thunderbird for PC

This tutorial will show you how to setup eChat in Mozilla Thunderbird.

At the time of this writing, the latest version of Mozilla Thunderbird is 52.2.1, please make sure your software is updated to the latest version to ensure the screenshots below match.

* Screenshots are for reference only, please read the instructions at each step and do not use the information in the screenshots.


First step is to figure out what your mail server address is. Open a web browser and type in (replace with your actual domain name).


You will automatically be redirected to the correct mail server. In this example, the mail server address is (yours may be different). Please write down your mail server address, you will need it to complete the steps below.


Click the Chat icon


Click Get Started


Select XMPP
Click Next


In this example, the email address we are using is
1. Enter your user name before the @ symbol from your email address
2. Enter your domain name after the @symbol from your email address
Click Next


Enter your email password
Click Next


Enter your name in the Alias box


Expand XMPP Options
Server: Enter your mail server address
Click Next


Click Finish


You will see a list of users within your organization.
To start a chat, double click on one of those users.