Android Mobile Devices

Email Setup on Samsung Phones

This tutorial will show you how to setup your Email Pros Email Account on a Samsung Galaxy S Series and Note Series phone. If you have ActiveSync enabled for your account, please use our ActiveSync Setup on Samsung Phones (https://support.emailpros.com/067365-ActiveSync-Setup-on-Samsung-Phones) tutorial. At the time of this writing, the latest Android OS version is 7.0 Nougat, please make sure your phone is updated to the latest version of Android OS to ensure the screenshots below match. We h...

ActiveSync Setup on Samsung Phones

This tutorial will show you how to setup your Email Pros ActiveSync Account on a Samsung Galaxy S Series and Note Series phone. You must be subscribed to ActiveSync from us, otherwise this tutorial will not work for your phone, please use the Email Setup on Samsung Phones (https://support.emailpros.com/854307-Email-Setup-on-Samsung-Phones) tutorial instead. If you are on our Plan 3 and need us to enable ActiveSync for your account, please send your request to our support department before sett...

Email Setup on Android Tablets

This tutorial will show you how to setup your Email Pros Email Account on an Android Tablet. If you have ActiveSync enabled for your account, please use our ActiveSync Setup on Android Tablets (https://support.emailpros.com/889488-ActiveSync-Setup-on-Android-Tablets) tutorial. At the time of this writing, the latest Android Tablet OS version is 6.0.1 Marshmallow, please make sure your tablet is updated to the latest version of Android Tablet OS to ensure the screenshots below match. We highly ...

ActiveSync Setup on Android Tablets

This tutorial will show you how to setup your Email Pros ActiveSync Account on an Android Tablet. You must be subscribed to ActiveSync from us, otherwise this tutorial will not work for your tablet, please use the Email Setup on Android Tablets (https://support.emailpros.com/352574-Email-Setup-on-Android-Tablets) tutorial instead. If you are on our Plan 3 and need us to enable ActiveSync for your account, please send your request to our support department before setting up your tablet. At the...

Email Setup on other Android Devices

This tutorial will show you how to setup your Email Pros Email Account on other Android Devices. If you have ActiveSync enabled for your account, please use our ActiveSync Setup on other Android Devices (https://support.emailpros.com/635627-ActiveSync-Setup-on-other-Android-Devices) tutorial. Because there are so many makes and models of Android Phones and Tablets, we do not have a tutorial for each one. However, setting up any Android device requires the same settings below. Your wireless car...

ActiveSync Setup on other Android Devices

This tutorial will show you how to setup your Email Pros ActiveSync Account on other Android Devices. You must be subscribed to ActiveSync from us, otherwise this tutorial will not work for your device, please use the Email Setup on other Android Devices (https://support.emailpros.com/727887-Email-Setup-on-other-Android-Devices) tutorial instead. Because there are so many makes and models of Android Phones and Tablets, we do not have a tutorial for each one. However, setting up any Android dev...

My phone/tablet suddenly won't connect to your server.

If your phone / tablet has been working but all of a sudden is unable to connect to our server, make sure you have a good wifi connection. You can check if your internet is active and is not "down" by trying to go online with another device or computer nearby, or you can open up the browser on your device and try going to http://mail.emailpros.com (http://webmail.emailpros.com) to see if it loads. If you are on 3G/4G, sometimes when you are moving around and changing cell towers, you may lose c...