eChat Secure Instant Messaging

Turn on/off eChat in Webmail

To turn on eChat in webmail, navigate to the top right and select Available from the drop-down menu. To turn off eChat in webmail, navigate to the top right and select Offline from the drop-down menu. You can also set your status as Busy or Away.

How to use eChat Messenger in Webmail

Please enable pop-ups for webmail in your web browser settings. Then turn on eChat by following this tutorial (https://support.emailpros.com/269738-Turn-onoff-eChat-in-Webmail). Go into the eChat menu. You will see a list of all the users within your organization. Users with a green dot indicates they are online and available for chat. Users with a grey dot are offline Users with a yellow dot are Busy Users with a red dot are Away Listings under Aliases are G...

How to create a Group Chat

This tutorial will show you how to setup a Group Chat. You must be an administrator on the account and have access to our Control Panel. Login to Control Panel (https://control.emailpros.com/) Click Groups Click Create Mail Group 1. Enter a name for this group 2. Select your domain name from the drop-down menu 3. Type each user's full email address that you want included in this group Click Save The group you just created will be listed here. You will need to send an...

eChat Setup in Messages on Apple Mac Computers

This tutorial will show you how to setup eChat in the Messages application on Apple Mac Computers. * Screenshots are for reference only, please read the instructions at each step and do not use the information in the screenshots. First step is to figure out what your mail server address is. Open a web browser and type in webmail.yourdomain.com (replace yourdomain.com with your actual domain name). You will automatically be redirected to the correct mail server. In this example, the ...

eChat Setup in Mozilla Thunderbird for PC

This tutorial will show you how to setup eChat in Mozilla Thunderbird. At the time of this writing, the latest version of Mozilla Thunderbird is 52.2.1, please make sure your software is updated to the latest version to ensure the screenshots below match. * Screenshots are for reference only, please read the instructions at each step and do not use the information in the screenshots. First step is to figure out what your mail server address is. Open a web browser and type in webmail.your...